galaxy venture portfolio, portfolio company, venture investing, stage-agnostic, investments, protocols, scaling solutions, DeFi, web3, infrastructure,

Galaxy Ventures

Portfolio Jobs

Apply to jobs in the Galaxy Ventures portfolio.

Consultant, Program Management, Advisors Client Services-1



Customer Service
Şile/İstanbul, Türkiye
Posted on Wednesday, May 22, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Program Management, Advisors Client Services-1

About the job
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role

Make an Impact as a Consultant, Advisors Program Management

Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

• Delivering new products and strategies to market smoothly and efficiently
• Successfully implementing complex technology assets and delivering the
most challenging transformation programs to create the new business as
• Strengthening client’s internal skills, knowledge and experience in critical
• Transforming client processes and optimizing their management practices

Program Management is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Program Management we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.

As a Consultant you will manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop practical recommendations, contribute to team discussions on implications of analyses and work alongside the client’s staff on each project, assisting with implementation tasks.

All About You

• Ideally 2-4 years of experience in delivery of multiple small and large projects with high values
and risk
• Experience within Financial Services is required, specifically in payments and / or retail banking and merchants is desirable
• Ability to apply an appropriate delivery methodology, create, execute and
track multiple project work plans and revise, adjust as appropriate to
remain aligned with goals and targeted benefits
• Developing effective working relations with client program delivery personnel
• Strong communication skills to present relevant program information to
management and stakeholders
• Identifying client challenges and bringing ideas on opportunities to leverage
Mastercard and/or Data & Services capabilities to the attention of the
Client Business Leader
• Effective problem solver, independently identifying risks and issues,
suggesting mitigating actions and potential solutions
• Ability to identify resources and assign responsibilities, track and forecast
effort and report on expense vs earned value
• Being a strong manager of time and budgets

All About Your Education & Skills

• Bachelor’s degree or equivalent qualification
• Fluent local office language and English required, other languages desirable
• Advanced Word, Excel, and PowerPoint skills required, knowledge of
Project Management tools preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.