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Product Management Senior Specialist - Readiness Communications

CipherTrace

CipherTrace

Marketing & Communications, Product
London, UK
Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Product Management Senior Specialist - Readiness Communications Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Cross-Border Services global Product Management team is looking for a Product Management Senior Specialist to focus on Product Readiness. Our role is to drive our readiness strategy forward using innovative thinking and problem-solving skills and ensure that all necessary information and components of agreements, guides, training, documentation, workflow or other essentials are in place to put product changes into action. The ideal candidate is passionate about product management, communication, highly motivated, intellectually curious, analytically minded, and possesses an entrepreneurial mindset.

Role

· Defines and authors product information pertinent to the global launch and ongoing care of Cross-Border Services payment solutions.

· Ensures communication of product information, processes, frameworks and project to key internal stakeholders.

· Works cross-functionally with product management stakeholders and engineers, as well as partners in finance, legal, and operations, compliance, to support existing and new payment services and deliver solutions.

· Takes responsibility for driving clear communication that is pertinent to commercialization and delivery of Cross-Border Services.

· Collaborates frequently with internal stakeholders to align on key deliverables.

The right candidate will:
• Enjoy the process of pivoting from what can be complex process or detail to what is more easily consumed information for global partners
• Be comfortable creating training material and management decks, guides or documents.
• Be able to interface with cross-functional partners from technical, to commercial, ops, legal, etc.
• Has the ability to apply or act as a project manager for our workload is important.

About You

You have superior communication skills with a demonstrated fluency reading, writing, speaking in English. In addition, you demonstrate:

· A Bachelor’s degree is required;

· Prior experience in a communication-intensive role, such as product management, marketing, or business analysis for digital financial services products or services;

· Understanding of the product management lifecycle, with API-based products and solutions be a plus;

· Ability to organize and capture product and process details, communicate information, set, and conduct meetings, and engage with internal partners;

· Excellent problem-solving, critical thinking and analytical skills, and ability to think strategically and translate concepts into clear, actionable strategies and tactics;

· Strong self-motivation and organizational skills;

· Ability to build and maintain strong, productive, collaborative working relationships with internal stakeholders over cross-functional teams from multiple countries.

· Has prior experience with sharepoint site management, power automate, MS teams, or similar collaborative platform environments.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.