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Lead Platform Engineering



Software Engineering
O'Fallon, IL, USA
Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Platform Engineering Overview:

Develops, builds, and maintains Mastercard technologies and associated software and hardware
• Resolves problems of diverse scopes as they arise, escalating complex issues where analysis of the situation requires in-depth evaluation and judgement
• Performs implementations to optimize system/platform performance, efficiency, and capacity; may guide others on implementation and troubleshooting activities
• Supports holistic compliance posture which includes identifying risks, escalating potential concerns, and implementing both risk mitigation plans and control functions
• Drafts and reviews status reports and troubleshooting guides, carrying out project plans to ensure project milestones are met and progress is successfully communicated
• Develops service improvement plans to improve end-to-end experience and delivery to facilitate optimal performance within area of expertise
• May manage small-sized global initiatives and independently contributes to system-level programs and drive process improvement and deliver
• Mentors and coaches staff by providing training to develop technical skills and capabilities across the organization
• Broad knowledge of data processing technologies, theories, and concepts, experience of HP Nonstop system management on Blade and or NSX platforms.
• Proficiency with Nonstop utilities & sub-systems – EXPAND, SCF, TMF, FUP, TACL, NBEXEC & TCP/IP communications protocol.
• Proficiency with platform and OS management utilities - NonStop Software Essentials & OSM.


Support HP Nonstop platform hardware and software for multiple lines of online transaction processing businesses.
• Maintain and support HP Nonstop platforms & Operating System software.
• Maintain 3rd party software: Computer Security Product (CSP) Prognosis, IBM Connect:Direct file transfer. Xypro Merge Audit (XMA), User Auth (XUA).
• Conduct necessary capacity planning to negate wait times for network switch procurement by correlating demand to technology requirements, implementing process bulk ordering and maintaining a switch inventory for install and change activities.
• Integrate network access switch provisioning into the Datacenter Engineering build timeline for all environments.
• Prepare high quality documentation and follow all established change management processes.
• Work efficiently in a high security environment.
• Communicate clearly and effectively to all levels of the organization and with external partners.
• Provide on call support for a global footprint of nonstop test and production nodes.

All about you:

•Bachelor's degree in Computer Science or a combination of equivalent experience and formal training.
• Strong verbal and written communications skills, and excellent customer support capabilities.
•Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision.
• Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally.
•Methodical problem resolving skills.
•Ability to follow process - Evaluate and propose process enhancements to drive efficiencies. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.