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Director, People Business Partner



Administration, People & HR
Bogotá, Bogota, Colombia
Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, People Business Partner

Mastercard is a technology company where we transform people's lives through our products and services. We are a consumer-driven organization where our most important value and asset are our people, our passion is to create the most valued company to work for and create continuous priceless experiences for our people to become successful in their personal and professional careers.

• The People Business Partner Director, South Division is responsible for the development and implementation of HR strategies and management of human resources activities, will act as a positive cultural change agent and business advisor in partnering with the region employees, manager and executive teams in enabling the execution of business objectives; work in close collaboration with other LAC and Global HR colleagues to execute against initiatives. This position reports to the Senior Vice President, People & Capability, LAC, and is based in Bogota, Colombia.


• The individual in this role will be a key member in developing and executing against strategic initiatives designed to enhance P&C effectiveness and delivery, and is responsible for developing and deploying P&C best practices to business stakeholders, LAC P&C colleagues and the global P&C community.
• Create & shape the human resources strategy for Division South Markets - Colombia, Argentina, Chile, Ecuador, Venezuela, Peru and others, setting all the pillars and initiatives according to the business drivers.
• Act as an advisor of the company and business stakeholders, providing support and coaching to the organization and leaders across the team, as part of the executive leadership team.
• Manage the day-to-day aspects of one or more complex projects; partner with key stakeholders across business verticals at large to ensure the timely coordination and execution of plans and activities.
• Innovate and create new best practices and initiatives to make sure Mastercard has the best-valued proposition to attract the best talent across the globe, keeping and enhancing the reputation of a great place to work company to work for being a strategic stakeholder not only for our P&C community but for our business.

All About You

• Demonstrated 10+ years of strong People Business Partner experience in a multi-country environment, preferably in technology, consumer and goods, or retail companies.
• Led change management processes and transformational cultural processes in high-performance organizations. Experience building high-collaborative cultures and environments.
• Bachelor’s degree required, advanced degree and/or certification in HR preferred; MBA or Master Degree is desired.
• Languages: English and Spanish (written and spoken).
• Demonstrated capabilities to anticipate customer needs, focus outside in and data
• Extensive experience in employee relations.
• Ability to manage multiple priorities and initiatives exercising sound judgment, solutions orientation and flexibility.
• Demonstrated ability to work cross-functionally and across multiple geographies, people management skills and development, strong leadership capabilities, change agent skills and deal with ambiguity.
• Must have strong analytical, presentation, verbal and written communication skills.
• Availability to travel.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.