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Manager, CL6-2



Pune, Maharashtra, India
Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, CL6-2

The Transfer Solutions team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position MasterCard to be able to incubate the development of new payment flows.
The team is responsible for designing, building, and operating the technology that powers Mastercard’s next generation payment applications – Domestic, Cross Border and Bill Payments.
Mastercard seeks to define a world beyond cash. To accelerate this mission, we are committed to building & scaling products & applications that transform payments of any type. Real time payment technology is central to this strategy.

• Do you like to be part of a team that is creating and executing strategic initiatives centered around digital payments?
• Do you look forward to developing and engaging with high performant diverse teams around the globe?
• Would you like to be part of a highly visible, strategically important global engineering organization?
• Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
• Work with business/product owners to develop and deliver on new services to introduce new products and bundles
• Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
• Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
• Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
• Proven experience of enabling a global team to mature in Lean product management, Lean management and DevOps based modern product engineering practices.
• Helps the team improve and take responsibility for their actions; facilitates/coach the team retrospective/ceremonies. Teaches problem-solving techniques and helps the team continuously improve
• Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets. Leads by provided coaching and frameworks for backlog definition and grooming
• Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
• Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
• Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
• Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
• Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
• IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
• Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
• Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Steeltoe, Angular, DXP, others)
• Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
• Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
• Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring
• Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
• Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time
• Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)
• Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation
• Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others)
• Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
• Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
• Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to Understands application/service limits and behaviors

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.