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Product Manager, Go To Market



Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Product Manager, Go To Market Overview
The Mastercard Checkout Services Go to Market team is looking for a Product Manager to commercialize and scale Card on File Tokenization globally and work alongside Click to Pay Team to drive our digital agenda. The ideal candidate is passionate about driving product growth, highly motivated, analytical, with a commercial mindset and project management skills.

In this role, the candidate will:

• Collaborate closely with both global and regional teams to synthesize customer learnings and pain points facilitating the introduction of new product enhancements aimed at enhancing the overall value proposition and customer experience
• Identify obstacles hindering the achievement of product performance objectives and devise actionable solutions to overcome them
• Serve as a subject matter expert on the product, offering support to internal and external customers with communication and training on product features and enhancements
• Manage Card on File pipeline to expand our acceptance reach and work with the sales enablement team in developing tools & assets that help accelerate merchant adoption
• Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions

All About You
The ideal candidate for this position should:
• Demonstrate strong product commercialization experience showcasing excellent business acumen
• Be able to collaborate cross-functionally and influence stakeholders at all levels across multiple geographies
• Possess strong interpersonal abilities and adeptness in building and nurturing relationships.
• Have excellent communication and presentation skills, with the ability to articulate complex technical concepts to audiences of varied technical ability
• Possess the ability to leverage data not only for generating reports and analysis but also for crafting compelling narratives that convey insights effectively.
• Familiarity and prior experience collaborating with merchants, payment service providers, and payment gateways are beneficial assets

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.