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Specialist, Product Manager, Test & Learn Commercialization



London, UK · London, ON, Canada
Posted on Friday, May 24, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Product Manager, Test & Learn Commercialization

The Data & Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Test & Learn
As a member of the Test & Learn Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. We are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. We are looking for innovators who can execute and evolve our product strategy, tackling the big challenges of the future. This role will focus on commercialization efforts, supporting our go to market strategy across existing and new Test & Learn products to evangelize our products’ value proposition to internal and external partners.

Position Responsibilities
• Grow an analytic platform used by the world's largest organizations to make multi-million-dollar decisions. Develop a deep understanding of our users and connect their use cases to specific products and features. Leverage user research, market research, sales/marketing knowledge, and usage data to inform decisions.
• Partner with marketing, sales and client teams to drive customer growth. Leverage sales feedback, data and other customer-based evidence to enhance Test & Learn’s go-to-market value proposition
• Stay up to date on market trends and client needs to continually adapt improve go to market strategy
• Coordinate the development of marketing and sales enablement materials, such as whitepapers, articles, case studies, infographics, interactive data visualizations, social media content and foundational sales materials to support sales teams
• Work hand-in-hand with cross-functional product teams to bring ideas to life. Identify problems, define use cases, design solutions/requirements, and measure success to inform future decisions.

All About You
• Ability to work closely cross-functional colleagues such as sales, marketing, other PMs, engineers, designers, and clients/users.
• A quick learner with the ability to multi-task in a fast-paced team environment
• Broad strategic thinking skills to understand market/user needs and prioritize thoughtfully
• Creative problem solver. Adept in translating product vision and user needs into compelling sales narratives.
• Strong professional presence. Brilliant interpersonal, written, and oral communication skills
• Creative, innovative, and strategic; not afraid to ask questions and make decisions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.