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Consultant, Advisors Client Services, Strategy & Transformation



Customer Service
Metropolitan City of Milan, Italy · Italy
Posted on Tuesday, June 4, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Advisors Client Services, Strategy & Transformation

Associate Managing Consultant, Advisors – Strategy & Transformation
Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations. Please review our consulting specializations to learn more

Make an Impact as an Associate Managing Consultant!

An Associate Managing Consultant in our team:
• Generates key hypotheses and independently structures workstreams for large, strategically important regional and global clients
• Oversees the day-to-day work of the project team, identifying creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines and slides
• Identifies client challenges beyond the day-to-day work with a client and develops structured solution approaches to address these challenges
• Is responsible for building strong relationships with mid-level client management and independently assessing client agenda, internal culture, and change readiness
• Supports to scope and secure new client engagements

Experiences & Qualifications we are looking for:
• Bachelor’s or Master’s degree
• Experience in a consulting organization working as a consultant for at least 4 /5 years
• Ability to communicate complex ideas effectively – both verbally and in writing in English & Italian
• Proven track record in analytical and quantitative problem-solving skills and ability to structure analyses to provide key insights to our clients
• Experience directly managing multiple people across multiple workstreams
• Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts
• Ability to prioritize in a fast-paced, deadline-driven environment
• Advanced Excel, and PowerPoint skills required
• Exposure specifically in the financial services industry preferred, but not a must

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.