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Specialist, Legal Services (Business Support)



Customer Service, Legal
Bogotá, Bogota, Colombia
Posted on Tuesday, June 4, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Legal Services (Business Support)

The GBSC (Global Business Services Center) is a multi-functional shared services organization within Mastercard. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the Mastercard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility.

The Specialist, Legal Services, works within the broader GBSC Legal Services team and has shared accountability for delivering positive customer experiences and efficient business results. Reporting to the Director, GBSC CORE & IP, this position will be responsible for handling a variety of progressively complex legal support functions.
• Do you want to be part of a dynamic and agile team environment?
• Are you motivated to drive business transformation on a global scale?

• This is a non-lawyer role
• Support assigned Mastercard team located outside of Colombia by handling various administrative tasks, including workflow management, creating presentations and tracking deliverables.
• Interact with business clients and other parties to gather information and provide updates on open matters
• Compile raw data and create presentations to be presented at an executive level
• Create and maintain pipeline of projects, manage components of larger projects
• Identify opportunities for process improvements

All About You:
• This is a non-lawyer role
• Associates or Bachelor’s degree or equivalent work experience
• Advanced knowledge of MS Excel and PowerPoint
• Experience with data visualization and associated tools such as Tableau and Power BI
• Ability to ideate creative, executive level PowerPoint presentations
• Confidence to question processes, reach out to external third parties for late deliverables, look for opportunities and advocate for solutions that make sense for Mastercard
• Ability to independently manage tasks of varying priority and complexity
• Excellent written and verbal English communication skills
• Strong organizational skills with the ability to multi-task
• Must be available: 7 a.m. CST - 4 p.m. CST
PLEASE NOTE: As Mastercard is a global company, we sometimes have team members from outside of the location listed on this posting that are reviewing submitted applications. Please attach a copy of your resume in English to expedite the screening process.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.