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Job Title: Payment Operations Specialist

【Job Responsibilities】

• Monitoring & Data Analysis (Channel Operations):
• Monitor daily transaction data across payment channels, deeply tracking performance across different regions, currencies (e.g., SGD, USD, EUR), and payment methods (e.g., credit cards, local e-wallets).
• Identify transaction anomalies or potential risks through data insights, and communicate promptly with payment channel partners for resolution to ensure the stability of the payment links.
• Business Growth & Campaign Planning (Business Operations):
• Periodically launch differentiated business campaigns in various regions based on the company's strategic direction.
• Design incentive programs targeting specific currencies or payment methods, optimize the user payment experience, and take direct responsibility for the growth of Total Payment Volume (TPV).
• Channel Onboarding & Document Management (Channel Integration):
• Responsible for daily liaison with global payment channels, following up on channel applications, compliance reviews, and handling various paperwork during the onboarding process.
• Efficiently complete application forms and handle business email correspondence to ensure the smooth progress of channel expansion.

【Qualifications】

• Educational Background: Bachelor’s degree or above; majors in Finance, International Trade, E-commerce, or related fields are preferred.
• Industry Experience: Familiar with the cross-border payment industry, understanding mainstream international/regional payment products and multi-currency settlement processes.
• Data Sensitivity: Excellent data analysis skills, with the ability to extract core issues and insights from complex transaction reports.
• Communication & Coordination: Strong communication and business correspondence skills. Fluent in English reading and writing (required for handling emails and documents with foreign channels).
• Personal Traits: Detail-oriented, conscientious, patient with tedious paperwork, and capable of thriving in a fast-paced, multi-tasking environment.