Payment Operation specialist

Redotpay
Redotpay

Full-time

hong kong

Posted on Sep 16, 2026

【Job Responsibilities】

  • Monitoring & Data Analysis (Channel Operations):
  • Conduct daily monitoring of transaction data across various payment channels.
  • Deeply analyze the performance of different regions, currencies (e.g., SGD, USD, EUR), and payment methods (e.g., credit cards, local e-wallets).
  • Identify transaction anomalies and potential risks through data insights, and promptly coordinate with payment partners to resolve issues, ensuring the stability of the payment infrastructure.
  • Business Growth & Campaign Planning (Business Operations):
  • Plan and execute differentiated, region-specific business campaigns aligned with the company’s strategic goals.
  • Design incentive programs targeted at specific currencies or payment methods to optimize the user payment experience.
  • Take direct responsibility for driving and achieving Total Payment Volume (TPV) growth.
  • Channel Onboarding & Document Management (Channel Integration):
  • Manage daily liaison with global payment partners.
  • Follow up closely on channel applications, compliance reviews, and related paperwork during the onboarding process.
  • Efficiently handle application forms and business email correspondence to ensure a smooth and streamlined channel expansion process.

【Requirements】

  • Educational Background: Bachelor’s degree or above; majors in Finance, International Trade, E-commerce, or related fields are highly preferred.
  • Industry Experience: Solid understanding of the cross-border payment industry, familiar with mainstream international/regional payment products and multi-currency settlement processes.
  • Data Sensitivity: Excellent data analysis skills, with the ability to extract core issues and actionable insights from complex transaction reports.
  • Communication Skills: Strong communication and business writing skills. Fluent in reading and writing English (essential for handling emails and documentation with international payment channels).
  • Work Traits: Meticulous, detail-oriented, and patient with administrative paperwork. Highly capable of multitasking and thriving in a fast-paced working environment.